Privacy Policy

Privacy Policy

Last updated: 8 April 2026

1. Overview

AUDHD Australia is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Who We Are

AUDHD Australia (ABN pending) is a not-for-profit organisation operating as Australia’s peak body for co-occurring ADHD and Autism (AuDHD). Our website is audhd.org.au and our contact email is hello@audhd.org.au.

3. What Information We Collect

We may collect the following types of personal information:

  • Newsletter subscriptions: Email address and first name when you subscribe to our mailing list
  • Contact form submissions: Name, email address, and any information you include in your message
  • Donation information: Name, email, and payment details (processed securely by our third-party payment provider — we do not store credit card details)
  • Website analytics: Anonymised usage data such as pages visited, time on site, browser type, and approximate location (city-level) collected via cookies and analytics tools
  • Screening quiz responses: Your quiz answers are processed entirely in your browser and are never transmitted to or stored on our servers

4. How We Use Your Information

We use personal information to:

  • Send you newsletters, updates, and educational resources you have opted into
  • Respond to enquiries and support requests
  • Process donations and issue tax receipts where applicable
  • Improve our website, content, and services through aggregated analytics
  • Comply with legal and regulatory obligations

5. How We Store and Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, and disclosure. Our website uses SSL/TLS encryption for all data transmission. Personal information is stored on secure servers operated by WordPress.com (Automattic Inc.) and our email service provider, both of which maintain industry-standard security practices.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers: Such as our web host (WordPress.com/Automattic), email marketing platform, and payment processor, solely for the purpose of delivering our services
  • Legal requirements: If required by law, regulation, or legal process

7. Cookies

Our website uses cookies to improve your browsing experience and collect anonymised analytics data. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website contains links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Unsubscribe from marketing communications at any time
  • Request deletion of your personal information
  • Lodge a complaint about our handling of your information

10. Children’s Privacy

Our website provides educational content that may be relevant to parents and carers of children with AuDHD. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at hello@audhd.org.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13. Contact

For privacy-related enquiries, please contact:
AUDHD Australia
Email: hello@audhd.org.au